1. Provider identification
The provider of the SEOrganiq service (the “Service”) is:
- Company name: WebiSfer s. r. o.
- Registered office: Talinská 2388/9, 040 12 Košice – mestská časť Nad jazerom, Slovak Republic
- Company ID (IČO): 57475687
- Tax ID (DIČ): 2122771926 (not a VAT payer)
- Registration: Commercial Register of the Košice City Court, Section: Sro, file no. 65153/V
- Contact: info@seorganiq.com
- Supervisory authority: Slovak Trade Inspection (SOI)
2. Service definition
SEOrganiq is software-as-a-service (SaaS) available via the web at seorganiq.com. The Service uses artificial-intelligence (AI) tools to automate SEO content production, planning and publishing (blog articles, meta texts, keyword suggestions, internal linking and more).
The exact feature set depends on the chosen subscription plan listed at /pricing. The Provider may unilaterally change the feature set; the Customer will be notified of material changes by email in advance.
3. Registration and user account
An account is required to use the Service. The Customer must provide truthful, current and complete data and protect their credentials from misuse by third parties. The Customer is responsible for all actions taken via their account.
The Provider may suspend or terminate the account upon breach of these Terms, non-payment, abuse of the Service (e.g. spam, illegal content, reverse engineering) or by request of public authorities.
4. Pricing, products and payment
The Service is offered in several forms chosen by the Customer:
- One-time products — primarily SEO Audit (Quick, Deep, Pro tiers) paid in a single charge with no auto-renewal.
- Recurring Audit subscription on a monthly or yearly cadence (regular re-audits and change tracking).
- Recurring Blog Autopilot subscription on a monthly, semi-annual or yearly cadence.
- Add-on credits or extra services per the pricing page.
Current prices, billing periods and feature scope are listed at /pricing. Prices are excluding VAT; VAT applies under applicable law.
- Payment is due in advance — one charge for one-time products, the chosen period for subscriptions.
- Invoices are delivered electronically by email.
- Payments are processed by Stripe Payments Europe, Ltd.
- If an invoice is unpaid past its due date, the Provider may suspend access until paid. After 14 days overdue the Provider may terminate the account.
- Subscriptions auto-renew for the same period unless cancelled by the Customer at least 24 hours before the end of the current period. One-time products do not auto-renew.
5. Intellectual property
The software, design, source code, databases and the “SEOrganiq” trademark are the exclusive property of the Provider and are protected by copyright and other laws. The Customer is granted only a non-exclusive, non-transferable, revocable licence to use the Service during the subscription period.
Output ownership: Texts, articles and other content generated by the Customer through the Service belong to the Customer and may be used without further restriction (including commercially). The Provider claims no copyright in generated content.
6. Content liability and AI disclaimer
The Service relies on third-party AI (LLMs). AI may produce factually incorrect, outdated or misleading information (so-called hallucinations). The Customer must review every generated text before publishing, verify factual claims and adjust as needed.
The Customer bears full responsibility for the content they generate and publish through the Service, including compliance with copyright, data protection, unfair-competition law, advertising rules and other laws.
The Customer agrees not to use the Service for:
- generating illegal content (including hate speech, disinformation, fraudulent offers, materials endangering minors),
- infringing third-party copyrights,
- spam or massive automated publishing without human review,
- creating content intended to deceive search engines (black-hat SEO).
7. Limitation of liability
The Provider will use reasonable efforts to keep the Service available and functional. Continuous uptime cannot be guaranteed for technical reasons. Estimated availability is 99% per month, excluding planned maintenance.
To the extent permitted by law, the Provider is not liable for:
- lost profits, lost customers or indirect damage caused by Service downtime,
- achieving specific positions in Google or other search engines (SEO outcomes depend on many external factors),
- damage caused by incorrect or unverified use of AI outputs by the Customer,
- outages or changes by third-party services (OpenAI, Anthropic, Google, Stripe),
- force majeure.
The Provider's aggregate liability is limited to the amount paid by the Customer for the Service in the 12 months preceding the damage.
8. Termination
The Customer may cancel the subscription at any time in the user account (Billing). After cancellation, access remains until the end of the paid period. Already paid amounts are non-refundable unless these Terms or the Refunds and Complaints Policy say otherwise.
The Provider may terminate the agreement immediately for material breach of these Terms.
9. Out-of-court dispute resolution
Consumers may turn to the Provider with a complaint. If the Provider rejects it or fails to reply within 30 days, the Customer may file with an alternative-dispute-resolution body (e.g. Slovak Trade Inspection, www.soi.sk) or use the EU ODR platform: ec.europa.eu/consumers/odr.
10. Final provisions
Matters not regulated by these Terms are governed by the laws of the Slovak Republic, in particular the Civil Code (Act No. 40/1964 Coll.), the Commercial Code (Act No. 513/1991 Coll.), Act No. 22/2004 Coll. on e-commerce and Act No. 108/2024 Coll. on consumer protection (effective from 1 July 2024, which replaced the earlier consumer-protection acts including Act No. 102/2014 Coll. and Act No. 250/2007 Coll.).
The Provider may amend these Terms. Material changes will be notified by email at least 14 days in advance. Continued use of the Service constitutes acceptance.